Right of return & right of withdrawal

By law, you as a customer have a 14-day right of withdrawal and therefore have the right to cancel your purchase within this time.

A prerequisite for this is that the packaging is unbroken and unused for current sanitary products.

As a rule, you as a customer bear the return cost yourself.

If you want to return your item, please contact us via email or through our form and we will make sure to help you in the best way.

Defective or damaged item?

Is there something wrong with your product, is it damaged or unusable? Contact us as soon as possible via email or our form and we will make sure you are satisfied.

Failed to be

Have you ordered a product but have not yet received it within a reasonable time? Get in touch with us and we will do our utmost to see what went wrong.